Wednesday, January 30, 2008

Over-Invited

This blog is basically an addendum to Impersonal Greetings.

Today I got a greeting on Facebook through a new app. However, when I went to claim my greeting, I found I would not be able to get it unless I sent a greeting to 15 of my friends.

I was immediately filled with doubt regarding the greeting I got. Was it really a personal greeting for me? Or did my friend need to greet me in order to get the greeting from his friend? Frankly, the thought that someone was forced to greet me is even worse than getting a holiday card from someone who just sent it to his whole mailing list. At least it was intentional and not sent to me under duress.

Needless to say, I logged out of that app, so I don't know what greeting I got. Or didn't get.

BTW, if you are wondering how many of my colleagues contacted me after my last post regarding the meeting my company is attending this week, the answer is none. I hereby officially concede that I am ahead of the curve.

Tuesday, January 22, 2008

BTW

If you are reading this blog because, like me, your company is attending the MEF forum next week, and you saw my name on the attendees list, and you are doing your homework before the meeting -- by all means, please drop me an e-mail. You have officially made my list of "people who get it." I'd be honored to make your acquaintance.

Google-ability

In anticipation of an industry meeting my company is attending, I went through the list of attendees and googled the ones I was interested in finding out about. Several interesting findings are appearing from this exercise, one of which relates to the different social networks my colleagues use. More about that in my next blog.

The main finding of interest is how googlable people are, and how much information is available on people. About half of the people I am looking for are in marketing and about half are in technical fields. Most of them do not do well in search engines. So far, none of them have blogs. Almost none of them have any personal information available: not flickr accounts, not book reviews on Amazon, not even a resume.

In other words, the only way I am able to find out about my colleagues in the telecommunications industry is if they have written a feature article, are using LinkedIn or Spoke (the other social networks Google poorly), or have published a professional paper or contributed to a standards body.

On the one hand, I think, more power to them, they have managed to keep their personal lives to themselves, unlike yours truly. OTOH, I think, what losers: don't they have a life? What kind of marketing person are you if I can barely find your title online? Who are you if I can't find you online at all?

The other thing that strikes me is the huge advantage to having a relatively unique name. For those of my colleagues named John Smith, I had to search with their company name, which is fine for my purposes. However, if someone is searching for them after finding them on match.com or on their neighborhood watch committee, there is little chance that person can find out anything about them.

Thankfully, my last name is fairly unique, because my first name is not. If I had thought about online search 10 years ago, I probably would have thought twice before naming my daughter Maya, which is very popular these days. She could potentially marry someone with a common name and be virtually invisible, or at least virtually hard-to-find.

For all of you future parents, I am perfectly serious. If your family name is common, think hard about giving your child a fairly original first name. Phone books and local searches are a thing of the past; today reputations are global and your life-long unique identifier will have a significant value.

Sunday, January 6, 2008

Impersonal Greetings

With a new year inevitably come New Year's Greetings.

Nobody reading a blog remembers this, but once upon a time if you got a holiday greeting card (the kind made of dead trees), and the person hadn't scribbled some kind of personal message, you felt a tad insulted.

At least that was the case in the States, when I lived there. For almost two decades, I've lived in a culture where the only people who send holiday cards are salespeople. So, for years and years, I have not sent greeting cards. I feel guilty about the friends I didn't keep in touch with, but on the upside, I've saved a few trees.

Over the past few years, greeting cards come, by the dozen, through e-mail. There's something incredibly impersonal about not even getting your card with your name at the top of it. Despite being in charge of the design of the company greeting cards, I don't make a habit of sending cards out, but to the actual humans who send me cards, I tend to reply.

This year's innovation is cards through social networking. I get season's greetings through Facebook and Plaxo. Now these greeting cards are, in some ways, even less work and less personal than the e-mail greeting card. OTOH, they do have your name and picture on them, and they did come from your (semi-)closed network of declared "friends".

It is with great embarrassment that I admit to enjoying receipt of these impersonal social-network-generated greetings. I get that instant pleasure of believing that for a split second, a friend of mine was thinking of me. And they were, because they had to look at my picture for a second (Unless they chose "Select All", but none of my friends are dorks, so I am pretending that option doesn't exist.)

I still haven't been able to bring myself to return the greetings, because it seems too impersonal. But social networking has allowed me to send birthday cards at the appropriate dates, something I have never been capable of tracking previously. Despite the impersonal nature of an e-greeting, it's an upgrade from the mass-holiday-greeting-card. I hope you understand.

I still get the holiday greeting cards of the physical kind, always from my ex-roommates from college. They don't have anything personal scribbled at the bottom, but they always have a picture of their kids. I hang those up in the kitchen, where I can see them, for the whole year, until the next one comes.

Monday, December 31, 2007

Networking 101

Successful networking has one hard and fast rule. If you know nothing about networking, if you can't remember all the ideas of how to meet people, if you are awkward in real life and can only network online, if you can never think of something clever to say -- whatever your handicap -- it doesn't matter. You need to remember only one thing:

Networking is about what you give, not what you get.

I was fortunate enough to that at one of the first pure networking events I attended, and it's the bottom-line truth. You can immediately identify the person who mingles at a networking event and is focused on the next person they will meet rather than the person they are talking to right now. Everyone knows someone who only calls when they need something. Those people aren't going to get much cooperation when they call on you for a favor.

Actually, I was just joking with a colleague about someone we know who only stays in touch if he thinks he can get something from the relationship. We agreed that we love the guy and we laughed it, rather than being annoyed. After some thought, I realized he can get away with it because he will always, but always, take your call if you need him. So he won't call just to gab; but he also doesn't expect you to, and he will always be on the lookout for how he can help you.

Actually, a few years back, someone told me about an interesting study which showed that women tended to focus their networking on higher-ups, rather than on peers or people lower on the ladder than they are, and this limited their ability to leverage the network. One reason is that a network is an investment, not a loan. The other reason is that you really don't know who will help you, and you don't know who will be promoted tomorrow. Everyone is worth investing in, regardless of their ability to help you.

I actually heard a talk-show host who, while interviewing Tom Hanks, told him he had started out as an assistant in the office, and he remembers bringing Tom some coffee. Tom Hank's immediate reaction was "Please tell me I was nice to you."

That's networking. Whenever you meet someone, whether it be F2F or virtually, the first thing in your mind should be "how could I help this person?". It could be on a personal or professional level, or just telling him where there's a good restaurant nearby. You have something to contribute; don't be stingy.

Tuesday, December 25, 2007

Intersections

Often people tell me that social networking is a huge time-sink. Okay, so they use the phrase "waste of time". I explain to them that it's not a waste of time; it just isn't any more efficient than regular F2F networking. F2F networking involves being in the same physical space with an arbitrary collection of real people and introducting yourself.

However, I am beginning to think that is incorrect; that social networking is better at managing and strengthening ties.

Today I had a first-time meeting with Kfir Pravda. I ran into him at a networking event that was publicized on Facebook. IOW, I would not have met him if it weren't for Facebook. The funny thing about that is that over lunch, we discovered that not only do we both work in the same field, we basically know all the same people, live less than 5 kilometers apart, and have even worked at the same company. IOW, eventually, we would have met even with out FB.

So back to the topic. In a room filled with arbitrary people, you are attracted to those who are "like" you in some way (unless you are a very professional networker and force yourself to introduce yourself to people who are unattractive, which I admit to having done.).

In a social networking space, I believe you are even more attracted to people like you. Not that there's anything wrong with that. This means that our social groups are going have multiple ways to connect with one another. It will strengthen the ties within that social group, and we are going to have a better grasp of the group's size and scope.

I see that already with my synagogue. I opened up a Facebook group for us, and it creates a way to remember people's names, and it gives us topics of conversations when we meet up on Saturdays. Even if you don't look into the other person's interests or write on their walls, you at least can joke about their being your Facebook friend.

In theory, I could dramatically extend my network on FB, LinkedIn, Ning, Plaxo, etc., to people I wouldn't normally meet. In fact, that isn't what is happening. Instead, I find am casting the same size net, but getting more of the fish in the vicinity of the net.

Although I encounter people of a wide variety over the social networking sites, it turns out that in fact, I am not really connecting with them. It's pretty much the same as striking up a conversation with the person behind you in the supermarket. Most likely you won't get beyond smalltalk because you don't have much in common.

Where social networking is effective reflects an ongoing icebreaker game. Here is someone you know, or who is in the same social or professional circle, and here is a tool to keep the conversation rolling.

Sunday, December 23, 2007

Touchy Feely

This week, a longtime (male) colleague sent me a "KissMe" request on Facebook. I thought about it for a second -- should I return the kiss ("Yeah, Baby" is the button you need to click) or ignore, or reject? What does it mean if someone sends me a kiss? Are they hinting at something? And so on.

After a few seconds, I thought, what am I thinking about? It's not an actual real kiss. It's a couple of bits on the computer. How hung up am I? To what levels am I going to take frigidity? Yeah, Baby! Return the kiss!

Later on in the week, I saw the friend had updated his status message to say that if people had to ask what a New Year's Kiss was, they were risking not getting the kiss. Yes, he was just being friendly and sending a New Year's Greeting to all his buddies. I was quite thankful that I wasn't so hung up as to be afraid of sending a few bytes to a colleague. Phew.

OTOH, last week someone new friended me, and then started sending me dozens of requests for kisses, hugs, adding applications, etc. Forget the fact that this could be construed as a come-on and is a hassle to deal with. I mean, if you make new friends, sometimes people will come on to you. Nothing wrong with that. The bottom line is, hey, you are a loser if you are spending that much time trying to get non-real kisses and hugs. Get a life. I rapidly unfriended the guy, and lost nothing in the transaction.

Bottom line: if you are using Facebook for making friends, loosen up. And if you are using Facebook for networking, you also should loosen up. Nobody can really DO anything to you on Facebook. Loosen up. You can always rid your profile of people you don't want but first, reach out. It can't hurt. Really.