Tuesday, November 3, 2009

Cybermom and the Eyes on the Back of the Head

1 Farmville Gift request.
"Who could be sending me a gift request at 3 in the afternoon?" (Nevermind that I'm on FB at work.)
Tevel Rachmany has sent you a violet hay bale.
(Opening up text chat in FB) "You are supposed to be doing homework, not playing Farmville!"
"Ok"
Tevel Rachmany is offline.
"That was too easy. I wonder when they'll figure out they can block me."

Or when they'll start reading my blog. For now, they think it's reasonable that I have their passwords, because I always have had them, and of course, just in case they want me to harvest their crops for them after I've sent them up to bed. They won't give one another the passwords, though, because they might spend Farm dollars. Or because each one has a certain amount of time on their personal login on the computer. They are clear that I can parentally block out Farmville, too (I {heart} Mac).

The kids' friending habits are interesting. They are clear that they shouldn't friend strangers, so when my high school friends wanted to friend them for Farmville purposes, they turned down the invitation until I gave explicit permission. (Yay!) Tevel doesn't accept friendship requests from the girls in his class. "They aren't my friends," he says. Maya is a little older, so she friends boys in her grade.

I don't friend the kids' friends, but as I am a Farmville champ, quite a number of them friend me, and I (obviously) accept those requests. Nothing like knowing what your pre-adolescent kids' class is doing. I also make sure that Farmville gifts go to the kids first (sorry adult FV neighbors.)

Tevel has a special name (it means "Universe"), so occasionally someone else named Tevel will friend him because of the common name. If the person looks normal, I allow him to friend them and I let them know he is a kid so they shouldn't send anything inappropriate. Mostly they are teenagers themselves. And some Tevels play Farmville, yay! Maya never gets other Mayas friending her for the name, since it's so common.

For now, I have the privilege of seeing what they do online and who their friends are. For them, it's just a fact of life that Mom knows what you are doing online. It's just a fact of life that you can IM mom at any time of the day or night. I think they know that other people's moms aren't as wired, but maybe they don't. Maybe it's all part of the knowledge that your mom has eyes on the back of her head.

As a parent, it means I have information other parents don't, and I don't hesitate to share anything that seems useful. The kids' crushes are probably none of my business, but some of their online and texting habits have had me calling other parents. Interesting discussions have ensued, about whether it is OK for them to play poker if it's just with virtual chips and not real money. Unfortunately, I'm starting to feel I need to sign up for Zynga Poker to find out. Hopefully it's not as addictive as Farmville.

Wednesday, October 28, 2009

Weekend Networking


Way back when formal networking events were just getting started here in Israel, and I was a lowly technical writer, I attended an event of the Israel Technical Writers' Association. I remember a bit of tension there, where we were talking about business objectives and why we needed to boost membership, and at one point, Mark Levinson, the head of the organization at the time said "There's nothing wrong with just wanting to make friends." The tension disappeared.

I do a lot of networking. I recently identified networking as one of my most leveraged activities, in terms of the long-term results I get in my life. It also turns out that one of my long-term (and short-term) goals is to have lots of friends, so that's not a surprise, but even if taken just in business terms, networking is up there near the top. It's not surprising. Business is about people. Getting anything done is about people. Knowing, helping, and having good relations with people is how things work. I think of networking as the oil that keeps the machinery of the world going.

I do so much networking that this blog is almost all about networking.

So if I tell you that I went to the best networking event of my life last weekend, you know it was something special.

I spent my weekend at the Kellogg Connect International EMBA event in Eilat. This was a weekend event at a nice hotel, and I was pretty sure I was going to have to wear the hot-shot pose all weekend long and "do the networking thing". To my complete delight, the event was totally casual, the people were warm and caring, and no poses were attempted.

We are talking about some of the most successful business people in Israel, and a few very successful ones from Europe and Canada here. The Kellogg International Executive MBA is the top ranked program in the world. We could easily have pulled out poses -- we've got lots of them. It just didn't happen.

The weekend started off with the obligatory fascinating lecture on Thursday night, but from there on in, it was all leisure. Boat rides, water sports, lots of eating, a fair amount of drinking, and just the right balance of organized activities versus free time. Unlike most networking events, there was no need to "work the room" since we spent a whole weekend together, and there was a natural flow of people and a natural flow of conversation.

OK, so some of our conversation might seem a little weird to normal people. When we talked about movies, we talked about box office numbers and marketing campaigns, and when we talked about restaurants we talked about the challenges of the food business. For us that was the most interesting and comfortable way to address those topics. YMMV.

The bottom line, as with any networking event, was the people. I could talk about how they were all top executives and smart people and how we all made concrete business connections, because all of that's true, but it would be missing the point.

You know, most of us have limited vacation time without the kids and limited vacation funds. You don't normally take a day off from work, ditch the kids for the weekend, and spend time in a resort town with a bunch of strangers.

I can't express in words how easygoing, open, fun, and caring each and every person was on that weekend. There wasn't a moment I felt out of place -- it was just a great weekend with people I was happy to spend my vacation with. Not a shark in the bunch. I don't even think the scuba divers saw a shark the whole time.

Note: This is an exclusive annual or semi-annual event only for EMBA Kellogg or Kellogg IEMBA graduates. It's a great model to copy if you have the right kind of group, but I can't get you an invite. Unless you become my boyfriend, and I do have an opening for that position at this time. If you are a Kellogg EMBA grad, feel free to contact me and we'll get you on the mailing list for the next event in March.

Friday, October 23, 2009

Genius of Farmville

I feel kind of stupid, blogging about Farmville. It's not like you don't know, I mean, it's all over my Facebook profile. I'd like to say that I am doing it for the kids, but I think we all know that it's like watching SpongeBob. It might start by being something you do with the kids, but not really. You know you really wanted to do it yourself.

As the Farmville craze started, I knew this was something I needed to stay away from. People were posting their achievements on Farmville on their FB profiles in the middle of the day. My thoughts were, "Ok, you are playing this game. We all play games at work sometimes, but don't you have the common sense not to post your achievements where your workmates can see them?" Or, "Great, you play a game, but don't you want to keep it a secret."

This is part of the genius of Farmville and its genre of games. Your friends get benefits when you publish your achievements. So you are a good citizen and you publish. So far so good.

Actually, I did protest when my kids asked me to join, but I didn't protest too much. And of course, once I had joined, I had to be "better" at it than the kids. And of course, I had to get "better" status than my friends, either. I couldn't be stuck down at level 5 when I have friends at level 35. Level 35, man, I don't want to think about the time invested to get to that level. (I gotta find some way to do that, I can't have people being "better" than I am...)

Of all the online games I see my kids playing, though, I have to admit that Farmville is one of the better ones, really. You plant different crops. Different crops have different costs and different payoffs and different ripening times. I found some nice spreadsheets online that someone had done with all the ROIs for all the crops. I showed them to the kids, and we actually have discussions about what is the most worthwhile thing to do with the space.

Eventually, you figure out that the percentage of profit doesn't matter, because money stops being an issue, and the actual scarcity is space on your farm and time that you have to invest on the crop. The spreadsheets can also help you calculate that, because they tell you how much space your crops take up. You can also have trees and animals on that same space. Different animals have different yields and take up different amount of space... you get the idea. It's actually not bad, if you are going to waste your time on something. Which, apparently, I am.

The other thing that I find useful as a learning exercise is the whole thing about how you handle your money. Generally speaking, you only get more money by investing it. The bank doesn't give you interest. These days, that's a fine lesson for my kids -- invest the money because it's useless just sitting there. Despite that, my daughter would rather have lots of money spare in the bank. She has a kind of a fear of spending it. So that's another thing that we can talk about and get some insight.

The second interesting thing is how I am behaving with money at the higher levels of the game, when I really have more money than it is possible to invest (because land becomes a scarcity, so you can't invest any more). I've found my spending habits interesting to observe. Even when I think I want to save for the big thing, I figure, eh, it doesn't matter, I am going to earn more (true on the game, less true in life). When I have nothing I want to buy, I probably fool around and go shopping anyway, because, whatever, it's fun, you know. In this particular case, it's not real money, but it is real time. It's also just interesting to observe myself when it's not real money and say, OK, I get how easy it is to just buy stuff because the money is in your pocket. So that's been a good exercise in awareness for me.

The best thing for me about Farmville is that there is only so much you can play it. Crops take hours or days to mature, so I make sure to plant things that take a couple of days to grow, so I won't spend all my time on the stupid game. Lord knows I'm capable of it, so I like that built-in protection of having to wait. The kids, meanwhile, have installed a bunch of other games to fill up their time, but they're kids, and it's their job to play games. I think I know myself well enough to stay away from the temptation to try the next new thing.

Friday, October 9, 2009

Because I Need the Eggs

Today's post isn't about community or networking, but it's a good story anyway.

I needed some eggs, but mostly, I thought it was a good way to get out of the house and do something mildly interesting with my son, so we walked about 10 minutes across the fields to the place with the "fresh eggs" sign out. Although I definitely live in suburbia, there are still some fields left. And although I usually get free range eggs, I figured we'd learn something (like why I usually get free range eggs.)

"Do you want to go see the henhouse?" I asked Tevel when we got there. We don't actually have appropriate vocabulary for the hangar-like buildings that now pass as henhouses.

"I don't care," he said.

As we approached the hangar, the, um, farmer (more lack of vocabulary) approached us and explained that we can't actually see anything, because it's a controlled environment, and the wall flaps are now down because the air conditioner is working.

Farmer Eitan gave us a fantastic explanation of how it works, too. You see, the food is all weighed so they know how much comes in, and around 2 in the afternoon they start to collect the eggs. There's no way to know what hen is laying which egg, or if one of them isn't. They just live in the hangar for 2 years, getting their food and laying their eggs, and then they are sent off to become shnitzel.

He used to sell the guano to the farmers in the area, but now they won't pay for it. They prefer to use chemicals because they are just mixed in the irrigation system, so it's much more consistent and easier to distribute. He's grateful that the farmer on the neighboring land is willing to take the guano for free. That farmer, he said, gets a better yield than the other guys, but he doesn't turn over crops as quickly . He also makes more money by putting the crops in a refrigeration system and selling them when the prices go up, while the other farmers are in a hurry to sell since they have payments to make on loans and land, etc. The neighboring farmer has more invested, gets his fertilizer for free, and takes his time to get better crops and a better price, and is doing very well financially compared to the other guys who are just scraping by. The guano parable, in and of itself, is a telling story about farming and business in general.

"How many chickens are there?" I asked.

"90,000."

Ninety thousand. If you saw this place, you would never guess he could fit that many hens in those two buildings. They are big buildings, but still. Ninety Thousand. "They're bigger in America," says Tevel.

We got our tray of eggs and started back home to make egg salad for tomorrow's pot luck.

"What did you think," I asked Tevel.

"I dunno."

I dunno either.


Reference for the title of today's post, from Woody Allen's Annie Hall: It was great seeing Annie again and I realized what a terrific person she was and how much fun it was just knowing her and I thought of that old joke, you know, the, this, this guy goes to a psychiatrist and says, 'Doc, uh, my brother's crazy, he thinks he's a chicken,' and uh, the doctor says, 'well why don't you turn him in?' And the guy says, 'I would, but I need the eggs.' Well, I guess that's pretty much now how I feel about relationships. You know, they're totally irrational and crazy and absurd and, but uh, I guess we keep going through it...because...most of us need the eggs.

Saturday, September 26, 2009

The Way of All Things

I wouldn't say I enjoy funerals, even if I did, but I consider them an opportunity. They are an opportunity to reflect, to learn, and to grow.

I've been to quite a few funerals this year, and will probably continue to do so, not just because I have a lot of friends, or because I'm a particular age, but mainly because I belong to several social and community circles.

Funerals are the ultimate reflection of community. They are never pre-scheduled, frequently at inconvenient hours, announced almost exclusively by word of mouth, and the person being honored often can't ensure that certain guests get the invitation. Despite all of this, universally, and miraculously, almost everyone seems to get enough notice and attend the event.

Funeral attendance is a telling reflection of a person's life and social status. The largest funeral I attended was of a woman who was a fairly well-known figure in her community. When her husband passed, a year later, his was a tenth of the size. Clearly, if the order had been reversed, things would have looked quite different. Funerals for the young are always crowded with peers and parents' friends. Once you pass the age of 90, even your younger friends may not be around to see you off.

What I have learned, above all, is that funerals are truly about community. The attendance at your funeral reflects directly the attendance in your life.

If you have lived your life, as most of us do, as an individual, you belong to two main community groups: your family and your work communities. Typically your friends are individuals, or a loosely-connected group.

By nature, we feel alone much of the time, even when we are surrounded by people. Think of yourself at any type of social event. There you are, surrounded by people. Either you have found the group of people you know and will stick to for most of the event, or you are doing your best to make conversation with new people, or debating whether you should go say hi to that person you think you know from somewhere... you get the picture. This is how our lives look most of the time. We are surrounded by people, yet our individual life seems to be flowing in its own solitary direction.

By being active in an organized community, we can ease the feeling of being alone. For me, that community is at my synagogue, Hod v'Hadar, a place where you have the feeling of togetherness. Most of the funerals I go to, in fact, are for members or relations of the people in that community. It's not spoken and not questioned. We simply attend all of one another's life cycle events. I can't think of any other place I've been where the community is so solid and so simple.

To tell the truth, it took me quite a while to accept this. Today, we have very few structures that are permanent in our life, and so few communities that support us unquestioningly. It's astonishing, really. I wonder how much life used to be like that, when we lived in small communities, that we simply had to accept everyone in the community, go to all events, and support one another however we could. It seems the more we have materially, the less we connect.

It's telling that this level of support happens in a framework where there is a specified structure for face-to-face meeting at a minimum of once a week. It's hard to imagine any online community with this kind of commitment. Indeed, it's quite clear to me that even my most intimate online friends are not likely to be in a physical position to attend my funeral. Most of my online friends wouldn't even relate to who my family is, if one of those people should go the way of all things.

In short, there's not a day that goes by that I am not grateful for the real-life community I have in my congregation. As well-connected as I may be, and as many close friends as I may have, there is simply nothing to compare with a community with norms and rituals set up to accept, support and handle the inevitable ebb and flow of life.

Wednesday, September 23, 2009

After the Holidays

Those of you who know me personally know that I've been looking for a new job. The company I was working for had to cut back dramatically, you know the story. (Director or VP Marketing, for those of you who are hiring or know of openings.)

If you live in Israel, you also know that the holidays are upon us. They started last week, and they end in mid-October. And everyone knows that last month was August.

While I've been looking for a job, one of the phrases I've heard from people is that "things will pick up after the holidays". Let me be more specific. The people I've heard that most from are job seekers and placement agencies, not companies.

For all of you "After the Holidays" people, I have to wonder, is that how you run your business? Or your life? Just to put that in tangible terms, if you are an "After the Holidays" type, this is how your calendar year looks, if you live in my country:
  • January (minus the first week, rest of the world still on holiday)
  • February
  • March
  • After the holidays
  • May
  • June
  • After August
  • After the holidays
  • November
  • After the holidays in the rest of the world.
If you are an individual, you also have events like ""After the kids settle in their new school," and "After my mortgage is paid", etc. Businesses also have things like "After the big trade show," and "After so-and-so gets back from overseas." It's easy to see how at least half of your time can get wasted by "after..."

News flash: customers aren't waiting for your holidays to buy products or get their existing products serviced. The love of your life isn't waiting until your mole has been removed to go out and date other people. Your kids grow at the same rate regardless of the calendar date.

Successful companies aren't waiting until "after" to do their business. If they need to fill a position, they start advertising for the position. I've had interviews in August. I've had interviews right smack in the middle of the holidays. And this week it I got it: these are the kinds of places I want to work. Places where when they need to fill a position, they do it. They work around this guy's flights and that guy's vacation, and this holiday and that event. What needs to get done gets done, without excuses, and without delay. Without "after".

Look at your own life. How often do you find yourself saying "After..." or "Someday..."? Look at the price you are paying for waiting. And then, get off your rear, and do it. Today.

Thursday, September 17, 2009

Unaffiliated: Why I'm not an affliliate marketer (and probably will never be)

I took some time over the summer to learn about Internet Marketing through something called the Thirty Day Challenge. It was a low-pressure but time-consuming course (offered free in August) that teaches you to make your first dollar on the Internet. I have to admit that I didn't finish the entire course, though I did a good part of it, and I didn't make my first dollar yet.

I learned a lot about Internet marketing, and much of the content is definitely applicable to what I do as a regular marketer. In general, it was also fun.

The two main takeaways I got were: (a) Affiliate Marketing is a real job, not some scam; and (b) Affiliate Marketing is not for me.

Just like any kind of marketing, your job as an affiliate marketer is to get people to know about and buy stuff. I think affiliate marketing is actually a lot tougher than regular marketing, because of the massive competition. The bottom line is that you are selling stuff that is already out there to customers who are probably looking for that stuff, and they could find it through you or through other means. If you aren't totally on it, some other affiliate marketer is going to be on it, and that customer will buy the stuff without your getting a cut. Or if they click through on your site, and then they decide to buy a different model, you don't get a cut.

It's pretty brutal. There are some ways to make good money on affiliate marketing, but you have to know what you are doing and have an advantage over the masses.

But that's not the main reason I don't really connect with the idea of affiliate marketing. The main reason I don't connect is because it doesn't appear to me as something adding real value to the world. Again, no offense if you are in this field and you love it or are doing well at it. But for me, affiliate marketing is fundamentally reallocation rather than creation.

I recently saw an online video of a talk by Umair Haque discussing "perceived value". Perceived value is what we learn about in business school, and it revolves around the idea that if a product is perceived to have value over a competitive product, that is worth money. In other words, you pay more money for a can of Coca-cola than a can of no-name-cola, because you perceive these to have value. Haque says, fundamentally, that perceived value isn't value. In other words, if all you are doing is putting a fancy label on it, you aren't creating anything of value in the world.

I'd go even further and say that a can of cola has no value at all, or negative value, if your health is considered.

Haque actually postulates that businesses that don't add real value will fail. I'm not sure I believe that, though I would certainly like to.

At any rate, when it comes to affiliate marketing, I just don't think that my blogging about the awesomeness of flea jump-ropes and pointing you to the site to buy them is really adding value in the world. You might all value my opinion. You might find it slightly easier to find the right flea jump-rope for you. Probably not. Probably it would have more value on the Amazon review for flea jump-ropes rather than on my blog where I get a percentage for pointing you to Amazon.

I do believe that there are zillions of products that can be created and marketed through the Internet. Creating a new product that answers a real need -- that's where value is. If you can create a better flea jump-rope, because you are the expert on flea jumping, you should create the product, not plug a different product. That is a contribution to the world.

When I was doing the course, one of the guys on my team said "It is everyone's dream to have their own product and sell it through the Internet." He said that as if: we are doing affiliate marketing because creating your own product is harder. He might be right, too. In any case, if that's your dream, that's what you should be doing, not something that appears easy and, at the end of the day, doesn't add real value to anyone.

So that's my take on affiliate marketing .Again, no offense to anyone, and I'd be glad to hear your comments below.